Frequently asked questions

Everything You Need to Know

About AXON Core/Nano

No. The AXON Core/Nano is designed to be distraction-free. It tracks your health data silently in the background without buzzing notifications or bright screens. You can view all your data (heart rate, sleep, steps) in the accompanying app on your phone.

The AXON Core/Nano is built for endurance. Depending on usage, it lasts between20 to 30 dayson a single charge. Standby time is up to 60 days.

Yes, it is rated5ATM waterproof. This means it is water-resistant up to 50 meters. You can wear it while showering, swimming, or training in the rain without worry

No. AXON is designed for lifestyle and fitness tracking only and is not intended for medical use, diagnosis, or treatment.

App & Connectivity

(AXON NANO RING)You can download the QRing app from the Apple App Store or Google Play Store. This intuitive app is the command center for your ring, where you pair your device and dive deep into your sleep, recovery, and activity data.

(AXON CORE)You can download the Qwatch Pro app from the Apple App Store or Google Play Store. This is where you will pair your device and view all your detailed health insights.

Yes! The AXON CORE and AXON NANO syncs seamlessly with Apple Health. This allows you to keep all your health data in one central place.

Yes, the AXON Core/Nano is compatible with both iOS (iPhone, version 8.0+) and Android (version 5.1+) devices via Bluetooth 5.4.

Shipping & Delivery

Unlike many other brands, we ship our products directly from our warehouse in the Netherlands. This ensures fast and reliable delivery.

We process orders within 24 hours.

  • Netherlands & Belgium: 1–2 business days (PostNL/Bpost)
  • Rest of Europe: 3–5 business days
  • International (USA/UK): 5–10 business days

Once your order has been shipped, you will automatically receive an email with a tracking number to follow your package.

Returns & Warranty

We offer a30-day return policy. If you are not satisfied with your AXON Core/Nano, you can return it within 30 days of receipt, provided the product is in its original condition and packaging.

Yes, your purchase is protected by a 1-year warranty covering any manufacturing defects.